At Hotel ’t Klokje, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard the information you provide when using our website or staying at our hotel.
1. Data We Collect
We may collect and process the following types of personal information:
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Contact details such as your name, email address, phone number, and postal address.
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Booking information including stay dates, room preferences, and payment details.
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Communication data from emails or messages sent to us.
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Technical data such as your IP address, browser type, and browsing behavior on our website (via cookies or analytics tools).
2. How We Use Your Information
Your information is used for:
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Processing reservations and managing your stay.
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Communicating with you regarding your booking or inquiries.
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Improving our services and website functionality.
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Complying with legal obligations and ensuring hotel security.
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Sending marketing communications (only if you have consented).
3. Legal Basis for Processing
We process your data based on:
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Contractual necessity (e.g., managing bookings).
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Legal compliance (e.g., invoicing or guest registration).
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Legitimate interests (e.g., service improvement).
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Consent (e.g., for newsletters or promotions).
4. Data Sharing
We only share your personal data with:
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Service providers assisting in hotel operations (such as booking systems or payment processors).
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Authorities when required by law.
All partners processing your data on our behalf comply with GDPR regulations.
5. Data Retention
Your data will be retained only as long as necessary for the purposes stated above or as required by law (for example, accounting regulations).
6. Your Rights
You have the right to:
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Access, correct, or delete your personal data.
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Withdraw consent at any time (for marketing communications).
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Restrict or object to processing in certain circumstances.
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File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
To exercise your rights, please contact us using the details below.
7. Cookies
Our website uses cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings.
8. Contact Information
If you have any questions or requests regarding your personal data, please contact us at:
Hotel ’t Klokje
Rampweg 16-18
4326 LK Noordwelle
The Netherlands
📞 +31 (0) 111 46 1214
📧 info@hotelklokje.nl